Whoa, hey, slow down there buddy — don’t knock it ‘til you’ve tried it! But in all seriousness, we have a 30-day return policy. Before you proceed, try wrapping your TushBaby high and tight around your waist (above your hips) for the most comfortable carrying position.

If it turns out that TushBaby isn’t your bag, just email us at customerlove@tushbaby.co.uk with your return request and order number, and we’ll get the process started and send you a return shipping label. All returns must include original retail packaging, all accessories, and the user manual. Once we’ve received your return, we’ll process your refund.

International return shipping is paid by the customer.